Plate 01
The quote they sign
No login, no account. The total and the deposit terms are stated above the line items, and the sign button follows them down the page.
Scroll the panel — it is the whole page, not a crop.
Field service software for the trades
You've been working hard —
it's time for some Lytework.
With Lyteworkgo you can run the whole chain — from the first interaction to the final payment — giving you the professional edge your customers are looking for.
14 days free. Import your client list from a CSV on day one.
- Easy steps
- Client to payment. One record, no re-typing the address four times.
- Clear plans
- Both priced on this page. No demo booking to learn a number.
- Solo or Full Operations
- Built for the newbie and the veteran.
The spine
Six records. One thread.
Nothing typed twice.
Stop guessing what your next step is. Lyteworkgo makes it easy to keep track of the entire pipeline.
01
Client
Name, property, gate code, the dog. Service history that survives staff turnover.
no customer artifact
02
Request
From a phone call you type up, or straight off the booking form on your website. It lands in one inbox either way.
“we got it” confirmation
booking form: Team
03
Quote
Line items, photos, a real total. Signed on a phone with a finger, timestamped.
signable quote sheet
04
Job
Scheduled on the calendar, worked against a checklist, with hours and materials landing on the record.
appointment reminders, 7d & 24h
05
Invoice
Turn on auto-drafting and closing the job starts the invoice for you, off the quote already approved. You still bill it.
itemised invoice
06
Payment
Card or bank transfer from the invoice itself. Deposits before the truck rolls, if you want them.
receipt, paid
What your customer sees
Three surfaces,
photographed not drawn.
Your competitor down the road is sending a quote as a photo of a notepad, and a “thanks” text with no punctuation. These are the documents a homeowner forms an impression from — and every image below is a screenshot of the running product, so what you see is what they get.
Plate 02
The invoice
Itemised, in real type. The kind a customer forwards to a spouse.
Plate 03
The booking form
Embeds on your site. Asks what the job is before it asks who they are — and never promises a slot you have not agreed to.
Team plan. The form takes a preferred time and the shop confirms it — the widget has no view of your calendar, and says so on the screen rather than implying otherwise.
The part you use
And this is
your side of it.
From your phone or your PC, an easy app where you don't need training to run your week.Captured on a Team workspace. Solo runs the same chain with one seat — the Messages menu shown here comes with the customer portal, which is Team.
The day, on one screen
Today and this week, who is on each job, and what is still missing a date. The first thing you open and usually the only thing you need.
Quotes, and whether they were opened
Every quote with its revision, amount and status — plus whether the customer has actually opened it. Three of the four sent today are still unopened; one has been read. That column is what tells you who to call.
An invoice, and the record behind it
The breadcrumb is the chain: request, quote, job, invoice. Send a reminder, record a payment taken by cash or check, or mark it paid.
The month, as booked
Month, week or day. Jobs sit on the dates they are actually scheduled for — the same records as the list, drawn on a grid.
Who you pay for
Pay for the people who run the business.
Your crew is free.
If someone handles your customers or your money, they’re a seat. If they just do the work, they’re free.
Helpers are free
Free helper accounts — up to 5 on Solo, 50 on Team.
Give the people who work with you their own sign-in without buying a seat. On their phone they see their own visits: where to go, when, what to do, and the checklist. They tick it off, add photos and notes, and tap Mark my visit done — and you’re told. Completing the job stays with you: a helper never can.
Helpers never see your prices, your invoices or your client list. They sign in with an email and a password, and we never text them. Need more helpers than your plan includes? Talk to us.
Share a job with a subcontractor — no login needed
Email an outside company a link to one job, or copy it and send it yourself. They see the address, the schedule and the work — not your prices, and not your customer’s phone number or email. They add photos and notes and tell you when they’re done, and everything they send is marked with their company’s name on the job.
The link stops working 7 days after the job closes (or 90 days after you share it, if that comes first), and you can turn it off at any time.
Pricing
Straight forward plans
no need to 'contact us' to get started.
Solo
Everything you need to run jobs and get paid when you run the business yourself — with up to 5 free helpers for the work.
1 seat
- Clients
- Requests
- Quotes
- Jobs
- Invoices
- Free helper accounts
- Subcontractor links
- Online payments
- Review requests
- Email notifications
- Recurring services
- Standard reports
Card required. No charge for 14 days — cancel any time before then.
Team
Most shopsAdd your office, field and billing staff, with SMS, client-facing tools, and deeper reporting.
Up to 5 seats
Everything in Solo, plus
- Booking widget
- SMS notifications
- Email templates
- Customer portal
- Client value reporting
- Staff roles
- Stock locations
Card required. No charge for 14 days — cancel any time before then.
Business
Coming soonFor a business running several technicians a day, where somebody is deciding who goes where.
Not available yet
Larger crews
Everything in Team, plus
- A dispatch board — every technician’s day on one screen, with the unassigned work beside it.
- Route optimisation that proposes who should take a job and in what order.
- Technician profiles the board actually uses — skills and home base, on top of the working hours and time off every plan already keeps — so it will not put somebody where they cannot be.
- QuickBooks sync for customers, invoices and payments.
We will email you when Business is ready.
About these prices. The figures above are read from our billing provider when this page loads. The amount you are charged, any applicable tax and the trial end date are all shown at checkout before you enter a card. Solo and Team are the only plans we sell.
Line by line
Compare at a glance
Everything below is in the product today. Solo is the whole job start to finish, with one seat for the person who runs the business and free helpers for the work; Team adds the people and the customer-facing extras.
| Capability | Solo | Team |
|---|---|---|
| The work itself | ||
| ClientsEvery customer, their contacts and address, and the full history of what you have done for them. | ||
| RequestsCapture what someone needs before it is work, and keep it out of the calendar until you have agreed it. | ||
| QuotesBuild an estimate, send it, and let the customer sign it on their phone. Take a deposit before you start. | ||
| JobsSchedule the visit, work the checklist, track the hours and materials, then close it out. | ||
| InvoicesBill the work, send it, and see what is still owed. Turn on auto-drafting and completing a job starts the invoice for you. | ||
| Helpers and subcontractors | ||
| Free helper accountsSign-ins for the people who only do the work, and they don’t use a seat. They see their own visits — where to go, when, and what to do — tick the checklist, add photos and notes, and tell you when they’re done. They never see prices, invoices or your client list, and completing the job stays with you. Need more than your plan’s number? Talk to us. | Up to 5 | Up to 50 |
| Subcontractor linksShare a job with a subcontractor — no login needed. They open that one job from a link, see the address, the schedule and the work (never your prices or your customer’s contact details), add photos and notes, and tell you when they’re done. The link stops working 7 days after the job closes (or 90 days after you share it, if that comes first), and you can turn it off at any time. | ||
| Getting paid | ||
| Online paymentsCard and bank payments through your own Stripe account. Cash and checks are recorded in the same place. | ||
| Winning work | ||
| Review requestsAsk for a review automatically once the job is done. | ||
| Booking widgetA form you embed on your own website — what visitors submit arrives as a request. Up to five on Team, so a second trade or a campaign page can have its own. | — | |
| Staying in touch | ||
| Email notificationsYour customer is emailed at each step — plus the ones that send themselves: appointment reminders, quote follow-ups and expiry warnings out of the box, and invoice due and overdue notices when you turn them on. | ||
| SMS notificationsSend the same updates by text. Consent and opt-outs are captured and handled for you. | — | |
| Email templatesRewrite the emails your customers receive in your own words. Text-message wording stays standard. | — | |
| Customer portalA site of your own where customers check status, sign quotes, pay invoices and message you — with no password to remember. | — | |
| Repeat business | ||
| Recurring servicesStanding plans that create the jobs for you — weekly, every few weeks, or monthly. | ||
| Running the business | ||
| Standard reportsRevenue, what you are owed, and how much of what you quote turns into work. On screen or exported. | ||
| Client value reportingClient value reporting — which customers are actually worth having, by revenue over time. | — | |
| Staff rolesOffice staff, Field tech and Billing roles, each person with their own sign-in. One person can hold more than one, and each role starts with the access that job needs — adjust it per person with switches. Office staff don’t see your costs or invoices unless you turn that on, and none of them can change your settings. | — | |
| InventoryCount what you carry, set a level to reorder at so low parts flag themselves in the list, and let finished jobs draw the shelf down for you. | ||
| Stock locationsA place for each vehicle and each warehouse, counted separately, so a job takes its parts off the vehicle that carried them. Move stock between them without the total changing. | — | |
| Your account | ||
| SeatsActive users and pending invitations each take a seat — except helpers, who have their own free allowance. Deactivated users do not take one. | 1 | Up to 5 |
| File storagePhotos and files on requests, quotes and jobs. Shown as usage on your billing page. Uploads by you and your staff are never blocked when you reach it; photos from helpers and subcontractor links can’t be added until you free up space. | 1 GB | 10 GB |
Before you ask
Questions, answered plainly
- Do I need a credit card to start the free trial?
- Yes. You enter a card when you sign up, but nothing is charged for 14 days — we email you before the trial ends, and you can cancel any time before then without being billed. Taking the card up front is what lets your account carry straight on afterwards instead of locking you out mid-job.
- What happens when the trial ends?
- Your card is charged for the plan you chose and everything continues exactly as it is — same clients, quotes and jobs, nothing to re-do. Cancel before the trial ends and you are not charged at all. There is one free trial per account, and per card: a card that has already had a free trial starts a paid subscription instead, and we tell you before anything is charged.
- Can I change plans later?
- Yes. Upgrades and downgrades go through the billing portal in your account settings. Downgrades are blocked if more people hold a seat than the target plan allows. Helpers never block a downgrade: if you have more helpers than the new plan allows, the newest are deactivated when it takes effect.
- Does Solo include online payments?
- Yes. We help you integrate a new Stripe Connect merchant account. You finish Stripe's signup and verification on Stripe's site. Gonzware LLC is not affiliated with Stripe.
- Do the people on my crew need a seat?
- Not if they only do the work. Add them as helpers: free accounts that don’t use a seat — up to 5 on Solo and 50 on Team. A helper signs in with an email and password and sees only their own visits: where to go, when, what to do and the checklist. They add photos and notes and tell you when they’re done; you complete the job. Helpers never see prices, invoices or your client list. Anyone who deals with customers or money — quoting, invoicing, taking payment, running the office — needs a seat. Need more helpers than your plan includes? Talk to us.
- Can I send a job to a subcontractor?
- Yes, on both plans, with no login needed. Share the job and they get a link to that one job, by email or however you send it. They see the address, the schedule and the work — not your prices, and not your customer’s phone number or email — and they can add photos and notes and tell you when they’re done. The link stops working 7 days after the job closes (or 90 days after you share it, if that comes first), and you can turn it off at any time.
- What is the difference between Solo and Team?
- Solo is the whole job start to finish, with one seat for the person who runs the business: clients, requests, quotes the customer signs, scheduled jobs, invoices, online payments, review requests, automatic emails and reminders, recurring service plans, standard reports, and inventory counts for the parts you carry. It also includes up to 5 free helper accounts and subcontractor links. Team adds up to 5 seats and up to 50 helpers: up to five bookable widgets for your website, SMS notifications, email templates you write yourself, a customer portal, client value reporting, staff roles for the office, the field and billing, and a stock location for each vehicle and warehouse.
- What is Business, and can I buy it?
- Not yet — that is what "coming soon" means on the card. Business is for a business running several technicians a day, where somebody is deciding who goes where: a dispatch board, route optimisation, technician profiles the board schedules around, and QuickBooks sync. There is no price and no signup for it today. Tell us you want it and we will email you when it is ready; there is no card and nothing to cancel in the meantime.
- Is my customer data secure?
- Production data is isolated per workspace with modern authentication. Card data never touches our servers — Stripe handles payment details.
Talk to us
A real person answers this.
Tell us what you run and what is going wrong with how you run it. No demo booking, no discovery call unless you want one.