Lyteworkgo

Questions, answered plainly

Do I need a credit card to start the free trial?

Yes. You enter a card when you sign up, but nothing is charged for 14 days — we email you before the trial ends, and you can cancel any time before then without being billed. Taking the card up front is what lets your account carry straight on afterwards instead of locking you out mid-job.

What happens when the trial ends?

Your card is charged for the plan you chose and everything continues exactly as it is — same clients, quotes and jobs, nothing to re-do. Cancel before the trial ends and you are not charged at all. The trial is once per account.

Can I change plans later?

Yes. Upgrades and downgrades go through the billing portal in your account settings. Downgrades are blocked if you have more active users than the target plan allows.

Does Solo include online payments?

Yes. Every plan includes the option to collect card payments through your own Stripe Connect merchant account, created in the product — not by attaching a Stripe login you already have. You finish Stripe's signup and verification on Stripe's site. Gonzware LLC is not affiliated with Stripe. Solo is built for owner-operators who want the full quote-to-cash loop without waiting to upgrade.

What is the difference between Solo and Team?

Solo is the full quote-to-cash workflow for one person: clients, requests, scheduling, quotes, jobs, invoices, online payments, standard reports, recurring services, and review requests. Team adds up to 5 seats with staff roles, SMS notifications, email templates, a customer portal, a bookable widget for your website, and client value reporting.

Is my customer data secure?

Production data is isolated per workspace with modern authentication. Card data never touches our servers — Stripe handles payment details.